Dear Fontana Family,

I want to take a moment to say how truly grateful we are for each and every one of you. This Fall, you have absolutely blown us away with your love for our clean candles. We’ve been preparing for months, but the demand has exceeded anything we could have imagined.

In just 6 days, we sold more candles than we did in the entire month of July. Since our Fall launch on August 11th, we’ve gone through more Cinnamon Orange Clove jars than we forecasted for the entire month of November—including Black Friday.

While this is an incredible blessing, I need to be honest: it has left our team overwhelmed. And with that, I know some of you may have felt disappointed during our Labor Day sale. For that, I want to sincerely apologize.

Please know our entire team is working as hard as humanly possible to ship your orders quickly and restock your Fall favorites. Cinnamon Orange Clove and Pumpkin Pie should be back by the end of this week, while Autumn Trail and our Fall Bundles will return next week.

We also want to be transparent: our next planned sale wasn’t until Black Friday. But because we never want you to feel let down, we’re offering you an exclusive code as a thank-you for your patience:

Use code IMSORRY for 20% off one purchase (expires Oct 1 at 3:30 AM EST).

We hope this gives you the chance to grab your favorites as they come back in stock. And if you need anything at all in the meantime, simply reply to this email—Cheyenne and Bonnie on our team will be happy to help.

Thank you, from the bottom of my heart, for being part of this journey with us. We couldn’t do this without you.

With love and gratitude,

Katie

Founder, Fontana Candle Co.