We want to provide you with the best customer experience possible. Direct messages via social media are not accepted forms of customer service interaction. Email us at customer@fontanacandlecompany.com or complete the contact form below and we'll get back to you. 

We respond to all customer service inquiries during our normal business hours of Monday through Friday, 9 am to 5 pm EST.

We kindly suggest reading our Frequently Asked Questions page where you can find solutions to most issues.